CONTACT & STUDENT SUPPORT

We’re here to help

For help accessing your account, navigating a course, understanding an assessment, or requesting completion documentation, contact Easy CE using the details below.

Email: [email protected]
Phone: 403-795-9647
Mailing address: Box 2183, Claresholm, AB T0L 0T0, Canada

When you contact us, please include your name, the email associated with your account, the course title, and a brief description of the issue. Please do not email payment card details or passwords.

ACCOUNT ACCESS
If you cannot sign in, use the password reset option on the login page. If the problem continues, contact us with the email address used to register.

COURSE ACCESS OR TECHNICAL ISSUES
Tell us which lesson or page is affected, what happened, and the device/browser you were using. A screenshot may help.

ASSESSMENTS AND COURSE PROGRESS
If your progress or assessment result appears incorrect, contact us before attempting additional purchases or registrations. We will review the available course records.

COMPLETON DOCUMENTATION
Completion records and any certificates for accredited courses are subject to course-specific eligibility, assessment and accreditation requirements. Courses awaiting approval do not issue Alberta CE credit.

FEEDBACK OR COMPLAINTS
Please describe your concern and the outcome you are seeking. We will acknowledge receipt and review the matter. If the issue cannot be resolved informally, ask us for a written response.

For privacy questions or requests to access or correct personal information, use the same contact details with the subject line “Privacy Request.”